Close EYE

Emergency travel assistance, when you need it most. There’s a quiet kind of comfort in knowing someone’s looking out for you, especially when you’re far from home.

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Will you send
me an angel?

Vacations are full of delightful surprises. Mostly.

Close Eye is here for instances when they’re not—ensuring that
when it matters most, you aren’t on your own.

How does it work?

Simple, like it should be.

Before you travel, we collect as much information about your travel plans.
Your itinerary, stay, tours booked, etc.

Gather intel

We'll touch base with a simple yes/no prompt every 24 hours to ensure
everything is fine. If you respond with yes, great. If you indicate
no or don’t respond, we act.

Daily Check-In

If we don’t hear back, or should anything happen—medical, personal safety,
or theft-related—we act fast, coordinating with local authorities
and your loved ones.

Immediate
Action

Whether it’s getting you requisite assistance from the nearest consulate,
ushering you to a safe place or simply offering a shoulder to lean
on—we’re with you until you’re secure.

Resolution

The Yellow Alert
While on travel, we sometimes face a choice between embracing a new, exciting opportunities and sticking to what is safe and familiar. Give us a yellow alert and follow your heart, without the fear of “what if something goes wrong.”

How it works

Before
After

You return from lunch in a bustling town, to find your car broken into—passports and bags gone. Press Panic, and we’ll support you with briefing local authorities, arranging an immediate transport to safety and even contacting your consulate.

Before
After

You’re traveling solo in Barcelona, and some newfound friends suggest a detour to a fascinating overnight trip to Montserrat in the Spanish Alps. Give us a Yellow Alert about the change in itinerary, and follow your heart and whim.

Before
After

You’re traveling with kids, and one of them develops a sudden fever late at night in a small coastal town in Thailand. We step in to find the nearest medical facility, arrange a taxi, and even translate if language barriers come up, ensuring everything is handled swiftly.

Questions Need Answers

01

When does my Close Eye coverage start and end?

Your coverage starts the moment your trip begins and lasts until you’re back home (or until the end date you’ve set with us).

02

Does Close Eye cover multiple trips under one plan?

Close Eye works per trip. Each subscription is tied to a single journey, so for multiple vacations, you’ll need separate plans.

03

How do I reach you in an emergency?

You’ll have a dedicated communication channel for instant assistance. We’ll be on standby 24/7.

04

Does Close Eye include insurance or help with claims?

Close Eye doesn’t come bundled with insurance. But if you have an existing policy, we might be able to help coordinate with your provider and guide you through the claims process.

05

How will I be charged during an emergency request?

To pay for any emergency services that are required, we take a security deposit or keep your credit card on file.

06

Does Close Eye include legal assistance?

We’re not legal advisors, but we can always connect you with local resources if and when necessary.

Pricing

Traveling with us?

Close Eye comes built-in.

Traveling independently?  

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"Both eyes forward.
None looking over your shoulder."

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